| Course | |||||
|---|---|---|---|---|---|
 | 1. MOE911 BASIC / Introductions Instructions on how to use and access training on your mobile device. *** PLEASE CHECK WITH YOUR AGENCY POLICY ON USING PERSONAL PHONES FOR WORK RELATED BUSINESS*** | ||||
 | Communications Picture the scene: the phone is ringing nonstop, your boss has moved an important deadline, and you can’t figure out why your keyboard has stopped working. You turn on the lamp for a better look, but the light bulb has blown and, to top it all,... | ||||
 | Company Culture When you think of the word “toxic”, you probably imagine a big yellow warning sign featuring a nasty skull and crossbones. Hard to miss, right? Well, in a workplace, a toxic culture can creep in and cause problems before anyone has spotted... | ||||
 | 1. MOE911 BASIC / Character In Crisis This course targets high priority behavior challenges that often occur during and after critical incidents and teaches how to thrive while coping with continuous situational stress. Based on the Six Pillars of Character, this course motivates... | ||||
 | 1. MOE911 BASIC / Character In Crisis CIC TRACK targets high priority behavior challenges that often occur during and after critical incidents and teaches how to thrive while coping with continuous situational stress. Based on the Six Pillars of Character, this course motivates... | ||||
 | 1. MOE911 BASIC / Character In Crisis 1. Start your day by connecting with your peers through a quick check-in. Share how you’re feeling and what you hope to achieve today. 2. Participate in a group discussion or forum where you can offer support or share... | ||||
 | 1. MOE911 BASIC / Character In Crisis Work-related burnout and job fatigue are increasingly common issues that can significantly impact both personal well-being and workplace productivity. Understanding the signs and causes of burnout can help individuals and organizations take... | ||||
 | 1. MOE911 BASIC / Change Management 35 minute intro: Change Management Basics in the PSAP environment Preparing your PSAP teams for known changes and the unexpected; In a world where technology, staffing and community are ever-changing, your managers must learn more than just... | ||||
 | 1. MOE911 BASIC / Change Management Preparing your PSAP teams for known changes and the unexpected; In a world where technology, staffing and community are ever-changing, your managers must learn more than just processes, policies & tactical components. They need to learn about... | ||||
 | Career Development It’s natural to feel pride about doing a good job and to want to be recognized for doing so. But it’s easy to feel like pushing yourself to breaking point is the only way to perform well.
Your well-being is always important and should be... |
